Hong Kong's status as an aviation centre is enshrined in the Basic Law, but over the years, aviation education and training have lagged behind, exacerbating a labour shortage problem. With a huge expected increase in demand for manpower after the third runway is built, what's being done to catch up?
As airlines cut costs in the face of the fierce competition, front-line staff have to put up with heavier workloads and frustrated customers. We talk to flight attendants and ground-handling workers about their working conditions.