Page 28 - Varsity Special Issue
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26 / Lifestyle                                                                                                                                                                                                         / 27


                                                            “

             We do understand that for a lot of people, affordability is a

                                     blocker for them getting help.




                                                            ”

        others thrive in an online environ-  bring that stigma down so that they’re
        ment.                               more comfortable taking their first        A Shift In Attitude
           “With the online format, there is  step,” she adds.                    Yeung’s venture comes at an oppor-
        almost like a physical barrier between   Yeung also notes that online coun-  tune time as mental health among the
        a client and a therapist. The client feels  selling tends to be more cost-friendly  population  has  worsened. A  survey
        a lot safer.  There is something about  compared to in-person services. “We  released by the Mental Health Month
                                                                                                                                                                                              ttee
                                                                                                                                                           Sou
                                                                                                                                                              rce: Men
                                                                                                                                                                     tal Heal
                                                                                                                                                                            th Organizing Commi
        talking through a screen that makes  do understand that for a lot of people,  Organising Committee revealed that                                   Source: Mental Health Organizing Committee
        some people feel more relaxed.”     affordability is a blocker for them get-  people in the city have worsening
           Yeung also notes that online ser-  ting help,” Yeung notes. “Online, we  mental well-being, especially after the
        vices have some advantages over  are able to reduce a lot of costs.”    double whammy of social unrest and        Classification of Diseases and Related  selling sessions yet, but she believes  to consider online mental health ser-
        in-person services. She  believes  that   An online platform reduces costs  the pandemic. The survey revealed     Health Problems.                   online counselling sessions are more  vices.
        one  advantage of  online  counselling  by removing many overhead costs as-  that the average well-being score for   With the  pandemic stimulating  convenient than in-person sessions.    “Online counselling is a supple-
        is  minimizing  the  stigma  in  seeking  sociated with in-person counselling.  Hong Kong is 45.12 out of 100 in   online lifestyles, interest in online  “I’m doing classes online anyway. On-  ment to face-to-face counselling.
        mental help. “The reason why I want-  “Most of the time, the high price range  2020, which is significantly lower than   counselling is growing as well. Stefani,  line counselling will just make the ses-  Online counselling can save therapist
        ed to launch an online-only platform  is because of their room rental costs  those in previous years.             who declines to reveal her full name,  sions easier to fit in,” she says. “I can  time by leaving clients to learn vari-
        is because a lot of the time, online de-  being extremely high in Hong Kong,”   52 out of 100, a score lower than   is a Year Four student of the Chinese  save time on commuting to the coun-  ous cognitive behavioural skills online
        creases the stigma,” Yeung says.    Yeung says. “Because the counselling  or equal to this in the World Health    University of Hong Kong. She began  selling centre and that would work  by themselves. Therapists can spend
           “Online, what we’re trying to do, is  is  online,  the  therapists  are able  to  Organization- Five Well-Being Index   receiving counselling at the CUHK  better with my schedule.”  less time to help clients apply these
        to minimize (the stigma), by creating  remove that overhead administrative  (WHO-5) indicates poor well-being     Wellness & Counselling Centre for                   “                  skills to deal with their own issues to
        an easy and convenient portal where  cost. We also help them with the mar-  and is an indication for testing for de-  anxiety and stress after entering uni-                             improve their mental health,” Pan ex-
        people can ask for help without hav-  keting, so we pass on that savings to  pression under ICD-10, the 10th re-  versity.                              I don’t really feel              plains in a written reply to Varsity.
        ing to ask for referrals. We want to  clients,” she adds.               vision of the International Statistical      She has always attended counsel-                                       “Blended mode of service delivery
                                                                                                                          ling  sessions  in-person,  but  her  ses-  like going to my           with both online and offline coun-
                                                                                                                          sions were sporadic due to scheduling                                  selling may be more suitable for the
                                                                                                                          difficulties. “Sometimes I would not   counselling centre,             Hong Kong context. It may be a fea-
                         f Counselling Services in Ho
                                                ng Ko
                                                     ng As Of October 2020
              Comparison of Counselling Services in Hong Kong As Of October 2020                                          be able to book my counsellor. Either                                  sible solution in Hong Kong to fill in
              Compariso
                       n o
                                                                                                                          she would only be available at the    but I still want to              the service gap of huge demands for
                                                                                                                          times when I’m not, or she would be                                    mental health service and shortage of
                                                                                *$400 fee applies o nl y f or Cou nsell ors-  overbooked,” Stefani says.          get counselling.               mental health professionals,” Pan says.
                                                                                *$400 fee applies only for Counsellors-
                                                                                in
                                                                                in-training, who are students enrolled       She gave up booking counselling
                                                                                                            lled
                                                                                                      ts enro
                                                                                                   den
                                                                                  training, who are stu
                                                                                 -
                                                                                in a Masters of Counselling programme
                                                                                in a Masters o f Counselling programme    sessions in her third year of study at
                                                                                and practice counselling to fulfil practi-
                                                                                and practice c ounselling to fu lfil practi -
                                                                                cum hours.
                                                                                cum hours.                                university after her counsellor was                ”
                                                                                **$1000 is a special rate offered to those
                                                                                **$1000 is a special rate o ffered to those   overbooked three times.
                                                                                                           n
                                                                                earning less than $30,000 per mo
                                                                                                            th,
                                                                                earning less than $30,000 per month,         The 21-year-old is strongly consid-   Choosing the best service
                                                                                applying only to Cantonese counselling    ering  restarting  her counselling ses-
                                                                                appl
                                                                                                       ounselling
                                                                                        nl
                                                                                   ying o
                                                                                          y to Can
                                                                                                  nese c
                                                                                                to
                                                                                 sessi o ns.                                                                    Pan Jiayan, associate professor
                                                                                 sessions.
                                                                                Source: Common Care Central, The
                                                                                S our c e: C ommon C ar e C en tr al, The   sions online now due to the pandem-  of  the  Department  of  Social  Work
                                                                                Hong Kong Psychological Counselling
                                                                                Hong K ong P sy c hologi c al C ounselling   ic. “I don’t really feel like going to my   at the Hong Kong Baptist University
                                                                                Centre, and St. John’s Cathedral Coun-
                                                                                C en tr e , and St. J ohn ’ s C a the dr al C oun -  counselling centre, but I still want to   (HKBU), researches on mental health
                                                                                selling Service
                                                                                selling S erv i c e                       get counselling. So I think I’m going   and online cognitive behavioural
                                                                                                                          to have to look into online counsel-  therapy. She believes self-motivated,
                                                                                                                          ling,” she says.                   digitally competent clients with high
                                                                                                                             Stefani has not tried online coun-  self-learning ability are more suitable
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