Page 23 - 152 Varsity Ebook
P. 23
/ 21
The government should offer more support to employees in
the retail industry to upgrade their skills and equip them
with more knowledge about the trade
offer training for their employees. acquiring new knowledge about their
“When employees were new to a work.
company, the company used to teach “The government should offer
them skills about how to treat cus- more support to employees in the
tomers, how to smile, and how to retail industry to upgrade their skills
deal with customers’ complaints...This and equip them with more knowledge
kind of training is quite rare now,” he about the trade. If they have no time
says. to learn, it’s not good for the future
Cheung Lai-ha Cheung Lai-ha, General Secretary development of the industry and their
of the Retail, Commerce and Clothing own development,” she says.
Industries General Union, says retail
workers should be given more time
and resources to enrich themselves by Edited by Iris Yeung
